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To ensure that steering and towing services are provided efficiently and accurately according to the period set for incoming and outgoing ships.
Ensure that security services in the port area are always effective and efficient.
Ensure zero accident safety at work.
Ensure that the payment of the Invoice is made within 14 days from receipt and inform the complainant of the results and actions of the WTP.
Ensure those customer complaints are acted upon immediately within 24 hours of receipt of the complaint.
LPA is committed to providing professional and quality services concerning environmental sustainability as well as complying with all relevant legal requirements and striving for continuous improvement.

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